Terms and Conditions

Terms And Conditions

It is our mission to provide our customers with as much attention and comfort as we can, giving them the highest quality services, supply, and complete information. For your best experience, we adhere to certain policies to benefit our valued guests and makeup artists. Please feel free to communicate with our staff at any time when you have questions or suggestions on how we can improve your experience.


We accept cash, checks, and debit and credit cards.

We charge Credit card processing fees of 3% on the total transaction if the client prefers to use a credit card as a form of payment. (e.g., Visa, Mastercard, Discover, American Express).

All sales are final. No refund or exchange policy for all provided services, due to the nature and risk involved with specific treatment factors and the fact that everybody’s reaction to provided services is unique and unpredictable.


We are extremely selective when working over existing tattoos and other tattoo artists’ work. If you have had your eyebrows, eyes, or lips previously tattooed, we request that you email us clear photos for approval at permanentmakeupr@gmail.com or text them to 8594329340 BEFORE booking or coming in for a quick consultation. Sometimes, where the previous work is too large, too dark gray or has a very bright discoloration, a laser tattoo removal might be recommended first. If you have previous permanent makeup and do not let us know before you book an appointment, you will forfeit your booking fee.


If you want to book outside of regular business hours, please let us know in advance and we will try our best to accommodate you.

For your best experience with us, your safety, and the treatment's best results, please, check all treatment(s) pre-care/preparation and aftercare, as well read all Permanent Makeup Room Policy, BEFORE booking an appointment and making payment(s), since the deposits are nonrefundable. You find all information on this website.


Late arrivals do not guarantee an extension of the scheduled treatment time. Treatments will be rendered only for the remainder of the scheduled appointment time and you will be responsible for payment in full amount.

The Treatment Room Restrictions:

NO OBSERVERS/COMPANION in the procedure room.
NO Food is allowed inside the treatment room.
NO Drugs/Alcohol/Smoking on premises and outside within 25 feet
No Pets


A brief, complimentary consultation is a part of every service/treatment we provide. If you are not sure about your needs or looking for more in-depth consultation/analysis, please, schedule additional 30 minutes of paid consultation before coming to your major treatment. At this time, we will interview you about your lifestyle, facial features, skin, hair, and medical conditions/medications. Suggestions will be made based on your personal beauty goals and budget. The consultation is the ideal moment to ask all questions and get all answers. The fee for this service is not credited toward your major procedure.

We provide consultation in person, over the phone, by email, or via FaceTime after scheduling an appointment.
A Color Patch Test and /or Skin Sensitivity Patch Test is recommended before attempting cosmetic tattoo/Spa services. It helps to determine healed pigment outcome and the client's skin undertone/and potential sensitivity. It is done only upon the client's request with the usage of products used for treatments. This test is not intended as an allergy test. Consult your doctor if you are prone to an allergy or have one – ask your doctor for a written consent letter for a cosmetic tattoo, BEFORE the procedure.


Touch-up is the follow-up appointment done within the next 6-8 weeks to perfect the first or/and third session.
Color boost is an appointment done after 12 months + to refresh faded color; prices will vary on the amount of work and time needed.


NO REFUND OR EXCHANGE POLICY ON ALL OM SPA SERVICES, GIFT CARDS, RETAIL, TRAINING, AND DEPOSITS. PERMANENT MAKEUP ROOM STATES NO MONEY REFUNDS for all provided services, due to the nature and risk involved with specific treatment factors and the fact, that we are working with a human body and that everybody's reaction to provided service is unique and unpredictable.


Please leave all jewelry and valuable items at home. We are not responsible for lost or misplaced items. We regretfully cannot be responsible for any loss, theft or accidental damage to your personal belongings so please take extra caution to prevent any such occurrence. Please do not wear your best clothing for the appointment, as we are working with pigments and clothing can be stained.

We reserve the right to reject a client/or to stop a service at any time, for any reason (usually if we believe that there are some contraindications, or you are not a good candidate for the treatment or because of your safety during the procedure)

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